People Fraudulently utilising the business title ACE money Express

The Washington state dept. of Financial Institutions (DFI) has gotten complaints that are several Washington customers against Ace money Express. A few consumers stated that they were contacted by telephone or email by individuals wanting to gather loans for $750 or less.

Customers that have either paid down that loan, or have not applied for a loan through the ongoing business report they’ve been:

  • Contacted by a person called Frank Dollard representing debt consolidation Division,
  • Contacted by a person called Mike Bell on the behalf of Chris Robinson & Associates (or C R and Associates),
  • Contacted by financial obligation Recovery,
  • Refused information about the alleged loan and proof of your debt,
  • Given fake instance numbers and threats of technical evidence that cash ended up being deposited to the consumer’s account,
  • Gotten needs to produce re re payment in the shape of pre-paid cards, and/or
  • Threatened with appropriate action through a court or by the I.R.S. or prison time if re payment had not been supplied.

These records is alleged by the customers and contains perhaps maybe not been confirmed because of the Department.

This can be a contact information this is certainly connected with these obvious frauds:

Those perpetrating these scams aren’t certified by the Department and are also maybe perhaps not registered to conduct company in Washington State because of the Department of Licensing, the Department of income, or the Secretary of State. The Department of Licensing licenses and regulates debt collectors under RCW 19.16.

DFI warns Washington customers:

  • Never ever deliver cash or offer usage of your bank or bank card in reaction to threatening phone calls or e-mails you get claiming which you owe a financial obligation.
  • Never ever offer any information that is personal such as for instance social safety quantity, bank card, or bank-account information to virtually any specific, internet site, or business without first verifying their identity and permit status.
  • Make sure that a services that are financial or person is precisely certified to conduct company within the state of Washington using the “Verify a License” feature regarding the DFI’s web site at
  • Check the permit status of debt collectors with all the State of Washington Department of Licensing at

ACE Money Express Inc Of Irving Texas

Please be aware that Ace money Express shouldn’t be confused with ACE money Express, Inc. (ACE) d/b/a ACE America’s Cash Express, 1231 Greenway Drive, Suite 600, Irving Texas 75038-2511, that has been formerly certified in Washington.

ACE money Express, Inc. (ACE) has provided the information that is following help customers determine whenever the best interaction is gotten using this business:

ACE doesn’t deliver email messages from “” records. All ACE emails come from an “” account. Furthermore, whenever ACE workers contact a customer by phone, they will determine by themselves to be from ACE money Express.

ACE identifies it self on all communication. All communication regarding collections comes straight from ACE headquarters that is corporate Irving, Texas. a customer can request a Verification of financial obligation at any right some time ACE will give you the verification as needed for legal reasons.

Important info for Washington State Consumers. Information On Federal Commercial Collection Agency Legislation

Residents associated with State of Washington are informed that Washington State legislation provides in RCW 31.45.105(1 d that is)( and (3) that a “small loan” (often known as a “payday loan”) created by an unlicensed entity to an individual actually positioned in Washington State is uncollectible and unenforceable in Washington State. a “small loan” is defined in RCW 31.45.073 and it is a loan that will not meet or exceed $700. Collection tasks involving loans of $700 or less are at the mercy of RCW 31.45.082, which limits the time, destination, and way by which a quick payday loan could be gathered. Payday loan providers also needs to offer borrowers by having an installment plan if the debtor struggles to spend the little loan straight back if it is due.

In the event that you received financing from the loan provider or owed money to a small business and somebody apart from the financial institution or company is now trying to gather away from you, the collection task might be susceptible to the federal Fair commercial collection agency Practices Act. You can request a “written validation notice,” which must include the amount of the debt, the name of the creditor you owe, and your rights under the FDCPA if you receive a communication from a party claiming that a debt is owed.

when you yourself have concerns regarding federal commercial collection agency legislation, you are able to contact the Federal Trade Commission at 1-877-FTC-HELP or online at

Prevent and Report Identity Theft

Customers should not make re payments over the telephone or via e-mail to a alternative party financial obligation collector that does not want to give a written validation notice. No matter if the celebration seemingly have a number of your individual or information that is financial you shouldn’t make re payments or offer bank-account or charge card information without getting a written validation notice. In the event that scammers currently have your money information, social safety number, or any other nonpublic information, you may well be a target of identification theft. The Federal Trade Commission (FTC) has information for victims of identity theft online that is available at.

Should you feel you happen the victim of a bad economic scam and tend to be concerned with your private monetary information, speak to your bank together with three major credit reporting agencies. Procedures for calling the credit reporting agencies can be found regarding the FTC’s website

Report Suspicious Activity, Scams or Fraud

If some body threatens to garnish your wages, contact your company, or makes use of threatening, intimidating, or unpleasant language, report such actions to convey and federal regulators.

Washington State residents just: if you suspect illegal or fraudulent activity involving a financial product or service, please contact the Department of Financial Institutions at 1-877-RING-DFI (746-4334), or online at if you are a victim of a collection scam or. It’s also possible to need to contact the continuing state of Washington workplace regarding the Attorney General at …gov.

If you reside an additional state, get the regulator in your house state.